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Welcome to the Redmine project management system of the GEOFON Program.¶
Here you can report about bugs, problems or request features and support for the GEOFON network, products, services and more.¶
Geo-INQUIRE contributions/deliverables¶
eFAIRs contributions/deliverables¶
General guideline about how to create a new issue/ticket¶
Video tutorial
- Sign in or Create an account (by clicking on “Register” in the menu bar top/right)
- Login and go to the projects page (by clicking on “Projects” in the menu bar top/left)
- Select your project/sub project (by clicking on the project name)
- Click on "New Issue" in the menu bar (on desktop) or within the pull down menu (top/right on mobile devices).
- The project field is automatically filled, select Tracker (Bug, Feature or Support)
- Write a title in the "Subject" field
- Add a short description (in case of many unrelated issues, do not list all in a single issue/ticket but split them)
- Status and priority can be left with default values
- Assign the issue to a person/group in the "Assignee" field
- Add a file (if any, e.g. a screen shot or text) and click "Create" to submit the issue/ticket
Issues states¶
- New - Issue/ticket just opened, assigned to an "Assignee" not touched yet.
- In Progress - The Assignee started responding to this issue.
- Resolved - The Assignee thinks he has done what has been requested.
- Closed - Who opened the issue should in general close it but also the Assigne can do that directly for simple issues not requiring testing/confirmation.
- Feedback - Can be used by the Assignee or anybody else if there is the need to have an explicit feedback .
- Rejected - No need of actions to respond to this issue, according to the Assignee or others.
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